Privacy Policy
Our Commitment
At Awen Sisters Ltd, we honour the creative and personal integrity of every individual who connects with us. This Privacy Policy explains how we collect, use, and protect your personal information in line with the UK GDPR and the Data Protection Act 2018.
Awen Sisters Ltd
Company number: 16736736 Registered address: 128 City Road, London, EC1V 2NX
Email: info@awensisters.co.uk
Information We Collect
We may collect:
Name, email address, and contact details
Booking and payment information (processed securely via Stripe through Squarespace)
Correspondence and feedback you share with us
Limited website analytics data (via Squarespace cookies)
How We Use Your Information
We use your data to:
Manage bookings and provide the services you request
Process payments
Communicate about workshops, events, or updates
Improve our offerings and website experience
Meet legal and financial obligations
We will never sell or share your personal data for marketing purposes.
Legal Basis for Processing
We process your data under one or more lawful bases:
Contract: to deliver the service you book
Consent: for newsletter sign-ups and marketing communications
Legitimate Interest: to enhance our website and service experience
Legal Obligation: for record-keeping and tax compliance
Data Storage & Retention
Your information is stored securely within Squarespace and Stripe systems, which use encryption and GDPR-compliant safeguards.
We keep your data only as long as necessary for the purposes outlined here or as required by law.
Your Rights
You have the right to:
Access, correct, or request deletion of your data
Withdraw consent for marketing
Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, please contact us at info@awensisters.co.uk.
Third-Party Providers
We partner with trusted third-party platforms, including:
Squarespace – website hosting, forms, analytics
Stripe – secure payment processing
Each provider maintains its own GDPR-compliant privacy standards.
Updates
We may revise this Privacy Policy occasionally. The latest version will always be available on this page.
Last updated: 14 October 2025